FAQ
Q: How to choose the right fabric sofa size for my space?
A: Measure your living room’s available length/width and doorway size (to ensure delivery). Recommendations: - Small Spaces (＜3.5m length): 2-seater sofa (1.8-2.2m) or small L-shaped (2.5-2.8m) - Medium Spaces (3.5-5m length): 3-seater sofa (2.4-2.8m) or standard L-shaped (3.0-3.5m) - Large Spaces (＞5m length): 4-seater sofa (3.0-3.5m) or extra-large L-shaped (＞3.5m) All sofa product pages include detailed size charts and floor plan guides. Email us your space dimensions for personalized recommendations.
Q: Are your dining sets suitable for all floor types? Is assembly difficult?
A: Our dining sets work on tile, hardwood, and carpet. Table legs/chair feet have anti-slip pads to protect floors. Assembly is easy — all sets include detailed instructions and tools. A 5-piece set takes 30-60 minutes for one person to assemble. Paid on-site assembly is available in select Continental U.S. areas (contact support for details).
Q: How to wash cotton sofa covers? Will they shrink?
A: Our cotton sofa covers are pre-shrunk (shrinkage ≤3% after normal washing). Washing instructions: - Machine wash separately in cold water on gentle cycle (no bleach/harsh detergents). - Air dry flat (avoid direct sunlight); low-temperature ironing is allowed. - Do not tumble dry (high heat causes shrinkage). Detailed washing guides are available on product pages.
Q: Do you offer a warranty? What does it cover?
A: Yes! Limited warranties apply to all products: - Fabric Sofas: 2-year warranty (covers manufacturing defects: fabric tears, loose frames, spring issues; excludes stains/scratches from misuse). - Dining Sets: 1-year warranty (covers loose joints, wood cracks, finish peeling; excludes damage from overloading/improper assembly). - Cotton Sofa Covers: 30-day warranty (standard) / 15-day warranty (custom) (covers stitching flaws, size errors; excludes washing damage). To file a claim: Email support with your order number and photos of the issue (response within 3 business days).
Q: Do you offer bulk discounts for commercial orders (hotels, Airbnbs, projects)?
A: Yes! Bulk discounts for businesses and designers: - Fabric Sofas: 18% off (10+ units), 28% off (50+ units) - Dining Sets: 15% off (15+ sets), 25% off (80+ sets) - Cotton Sofa Covers: 12% off (30+ units), 22% off (150+ units) Free shipping for bulk orders over $5,000 and free customization (logo printing, fabric matching) for orders over 50 units. Email partnerships@cozylivingfabrics.com for a custom quote.
Q: Can I customize fabric sofas or cotton sofa covers?
A: Yes! Customization options include: - Fabric Sofas: Custom sizes, fabric types (linen, velvet, cotton blend), and colors. We also accept customer-provided fabrics (please contact us to confirm fabric applicability first). - Cotton Sofa Covers: Custom dimensions, printed patterns, or personalized text. This is ideal for personalized home decor or unified styles in commercial spaces. Customization takes 3-7 business days and requires an additional customization fee. Before production, our customer service will send samples or design drafts for your confirmation. Please note that custom products are non-returnable unless there are manufacturing defects.